For support professionals, I think TeamViewer deserves a five-star review. You can even mirror your screen to any other iPad or iPhone TeamViewer provides easy, fast, and secure remote access and is already used on more than 1 billion devices worldwide. Get support for your iPhone and iPad from any computer. For screen-sharing to be available during a FaceTime call, both the remote iPhone and yours must run. Download TeamViewer QuickSupport and enjoy it on your iPhone, iPad and iPod touch. Note that right now the app is getting poor reviews on the App Store it’s obvious that many of the people leaving those reviews don’t understand that TeamViewer is an enterprise product and not a personal toy. How to make an iPhone (or iPad) ready for screen-sharing. Over a 2-bar LTE connection, there was a little lag, but TeamViewer QuickSupport was still able to send the Mac client a screen that was clear and easy to use for support.įor organizations that are already using TeamViewer for remote support of Mac or PC users, adding QuickSupport to the suite of tools should be a no-brainer. Over Wi-Fi, I found TeamViewer QuickSupport to be very responsive. The support person can choose to use audio or a phone call to provide verbal prompting to the user. There are more than 10 alternatives to TeamViewer QuickSupport for a variety of platforms, including Windows, Android, Mac, iPhone and iPad. Take control of POS devices, digital signage, and other kiosks. QuickSupport requires iOS 11, and that’s for one very good reason - the app takes advantage of the iOS 11 screen recording capability to capture screen actions in real-time for transmission to TeamViewer on the Mac or a PC. TeamViewer QuickSupport is described as 'Provide technical remote support to mobile devices from any Windows, Mac, or Linux computer' and is a screen mirroring app in the file sharing category. Remotely view the screens of iPhones and iPads for quick support.
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